Retail Customer

Q: What methods of payment are accepted?
A: If you are mailing in your payment, you may pay by check or money order. You may also call the Customer Service number (800-589-0290) and pay by phone directly from your checking account. Western Union Quick Collect is also available through any authorized Western Union center.
Q: Where do I mail my payment?
A: Please mail all payments to:
Wilshire Consumer Credit
PO BOX 849083
Los Angeles, CA 90084-9083

Overnight Payments
Wells Fargo Lockbox Services
Attn: LBX# 79083
3440 Flair Dr.
El Monte, CA 91731
(Be sure to include your social security number and account number on your check or money order.)
Q: How do I change my billing address or phone number information?
A: Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).
Q: How can I get a copy of my recent statement?
A: Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).
Q: How do I know if my last payment has been received?
A: Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).
Q: How do I get a pay-off amount for my loan?
A: Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).
Q: What is the cost of my credit?
A: The cost of your credit will depend on the amount borrowed, your state of residence, and the length of time that it takes to repay your loan. For example, if you borrow $3,500 at an annual percentage rate (APR) of 70% and make all 24 scheduled monthly payments of $247.60 on time, you will pay a total of $3,090.40 in interest. Click here to see our Utah Fee Schedule.